

Level 2 Hospitality Team Member Apprenticeship
Enhance Your Skills and Unlock Your Potential
Are you already working in dynamic hospitality sector and looking to formalise your skills and gain a recognised qualification? Our Level 2 Hospitality Team Member Apprenticeship is designed to help you build upon your existing experience, expand your knowledge, and take your career to the next level.
What's Involved?
This apprenticeship programme will allow you to deepen your understanding of best practices within the hospitality industry while continuing to work in your current role. It provides a structured framework to enhance your existing skills and acquire new ones in key areas such as:
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Elevating Customer Service: Refining your techniques for exceeding customer expectations, handling diverse situations, and building rapport.
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Mastering Food and Beverage Service: Expanding your knowledge of menus, service standards, order processing, and potentially exploring different service styles.
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Strengthening Teamwork and Communication: Developing more effective communication strategies to collaborate seamlessly with colleagues and contribute to a high-performing team.
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Deepening Food Safety and Hygiene Knowledge: Reinforcing your understanding of critical food safety and hygiene regulations and best practices
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Duration: Typically 12-18 months (This can vary depending on the individual's progress and prior experience)
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Funding: This apprenticeship is primarily funded by the UK government, significantly reducing the training costs for employers and making it free for apprentices.

Your Learning Journey with Eglantine:
We understand you're already contributing to the industry, and our apprenticeship is designed to complement your work experience. Here's how we'll support your professional development:
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Work-Based Learning: Your current role provides the practical foundation for your apprenticeship, allowing you to apply new knowledge directly to your daily tasks.
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Structured Off-the-Job Training: We'll provide focused off-the-job training to build upon your practical skills, introduce new concepts, and provide the theoretical underpinning for your role.
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Your Digital Portfolio: You'll utilise a digital portfolio to track your progress, document your enhanced skills, and showcase your learning journey throughout the apprenticeship. This will serve as valuable evidence of your professional growth.
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Online Off-the-Job Tracker: Our intuitive online off-the-job tracker will help you manage your off-the-job learning hours efficiently, ensuring you meet the apprenticeship requirements alongside your work commitments.
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Highfield Accredited Apprenticeships: Benefit from a nationally recognised qualification through our Highfield Accredited Apprenticeships, ensuring high-quality training and industry relevance.
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End-Point Assessment (EPA): Your enhanced skills and knowledge will be formally assessed through an End-Point Assessment (EPA). This independent evaluation will confirm that you have met the industry standards for a competent Hospitality Team Member, enhancing your career prospects.
Ready to invest in your future?
Unlock your full potential in the hospitality sector, speak to your employer about enrolling in the Level 2 Hospitality Team Member Apprenticeship with Eglantine today! Contact Us/ for more Information
