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Modern Restaurant Kitchen

Level 3 Hospitality Supervisor Apprenticeship

Lead and Inspire

Are you a motivated and experienced individual in the fast-paced hospitality sector, ready to step up and guide your team to deliver exceptional guest experiences? Our Level 3 Hospitality Supervisor Apprenticeship is specifically designed to equip you with the advanced skills and knowledge needed to effectively lead and manage teams within hotels, restaurants, bars, and other hospitality environments.

What's Involved?

This targeted apprenticeship programme will empower you to excel in a supervisory capacity, focusing on the unique demands of the hospitality industry. You'll build upon your existing experience and acquire crucial skills in areas such as:

  • Leading and Motivating Hospitality Teams: Understanding the specific dynamics of hospitality teams, implementing effective motivational strategies, and fostering a positive and guest-focused work culture.

  • Managing Service Standards and Quality: Ensuring consistent delivery of high-quality service, implementing and monitoring standards, and addressing guest feedback effectively.

  • Operational Efficiency and Problem Solving: Understanding the flow of hospitality operations, identifying and resolving issues quickly and efficiently to minimise disruption.

  • Communication and Guest Relations: Developing advanced communication skills for interacting with both team members and guests, handling complex enquiries and complaints professionally.

  • Resource Management and Team Rostering: Learning to manage staffing levels effectively, create efficient rotas, and optimise resource allocation within the hospitality setting.

  • Training and Coaching Your Team: Developing the skills to onboard new team members, provide effective training, and coach individuals to enhance their performance.

  • Duration: Typically 12-18 months                                                                                                                                                           (This can vary depending on the individual's progress and prior experience)

  • Funding: This apprenticeship is primarily funded by the UK government, significantly reducing the training costs for employers and making it free for apprentices.

Working at home

​Your Leadership Journey with Eglantine:

We understand you're already contributing to the industry, and our apprenticeship is designed to complement your work experience. Here's how we'll support your professional development:

  • Work-Based Learning: Your current role provides the practical foundation for your apprenticeship, allowing you to apply new knowledge directly to your daily tasks.

  • Structured Off-the-Job Training: We'll provide focused off-the-job training to build upon your practical skills, introduce new concepts, and provide the theoretical underpinning for your role.

  • Your Digital Portfolio: You'll utilise a digital portfolio to track your progress, document your enhanced skills, and showcase your learning journey throughout the apprenticeship. This will serve as valuable evidence of your professional growth.

  • Online Off-the-Job Tracker: Our intuitive online off-the-job tracker will help you manage your off-the-job learning hours efficiently, ensuring you meet the apprenticeship requirements alongside your work commitments.

  • Highfield Accredited Apprenticeships: Benefit from a nationally recognised qualification through our Highfield Accredited Apprenticeships, ensuring high-quality training and industry relevance.

  • End-Point Assessment (EPA): Your supervisory competence will be formally assessed through a comprehensive End-Point Assessment (EPA), specifically designed to evaluate your ability to lead and manage teams within the hospitality industry.

Ready to take the lead and make a greater impact in your hospitality career?

Ready to elevate your career and become a highly effective Hospitality Supervisor?

Speak to your employer about enrolling in the Level 3 Hospitality Supervisor Apprenticeship with Eglantine today!

If you're an ambitious hospitality professional eager to take on a supervisory role, discuss this exciting opportunity with your manager or contact us directly to explore how we can help you achieve your leadership goals. Contact Us/For More Information

Cup of Coffee

Eglantine Apprenticeships

Inspiring Growth, Achieving Excellence  

 info@eglantineonline.co.uk

42 Eridge Road, Tunbridge Wells, Kent

TN4 8HR

Eglantine Catering Ltd 

Registered Company Number: 2946389 

Vat Number: 487089341

​Privacy Policy | Cookies | Contact Us            © 2025 Eglantine Apprenticeships. All rights reserved.

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